Privacy Policy

1. Introduction

At pi-bonding.com (“we”, “us”, or “our”), we are deeply committed to protecting the privacy and personal data of our users. We recognize the importance of maintaining the confidentiality, integrity, and accessibility of personal data, and we handle all personal information responsibly, in accordance with applicable data protection legislation including, but not limited to, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”).

This Privacy Policy describes how your personal data is collected, used, and disclosed by pi-bonding.com when you visit our website and utilize our services. We encourage you to read this Privacy Policy in full to ensure you are informed about how we protect your data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through pi-bonding.com and any related services offered. For the purposes of applicable data protection laws, pi-bonding.com acts as the “data controller” of personal data collected through our platform, meaning we determine the purposes and means of processing your data.

3. Categories of Data Processed

We may collect and process the following categories of personal data:

– Usage Data: Includes information about how you use our website, such as IP address, browser type and version, operating system, referring URLs, and website interaction data (e.g., page views, session duration).
– Account Data: Includes data you provide when creating an account or making a purchase, such as your full name, billing/shipping address, email address, and contact telephone number.
– Profile Data: Includes your preferences, browsing behavior, purchase history, and interests related to our products or content.
– Communication Data: Includes correspondence sent via email, contact forms, customer support channels, and chat interactions.
– Technical Data: Includes device identifiers, browser plug-ins, system configurations, mobile platform information, and other technology-based identifiers.
– Transaction Data: Includes payment details (processed via third-party gateways), delivery addresses, and order history, though we do not store complete credit card numbers or sensitive financial data.
– Preference Data: Includes your consent for marketing communications, product subscription preferences, and expressed interests.

4. Legal Bases for Processing

We process your personal data on the following legal bases, as permitted by applicable law:

– Contractual Necessity: To fulfill our obligations under contracts entered into with you, for example, when you make a purchase.
– Legitimate Interests: To operate, improve, and secure our website and services, provided that such interests do not override your fundamental rights and freedoms.
– Consent: Where you have given explicit consent for us to process your personal data for specific purposes (e.g., email marketing).
– Legal Obligations: When processing is necessary to comply with a legal mandate or court order.

5. Your Rights

Subject to applicable laws, you have the following rights regarding your personal data:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of any inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data under certain conditions.
– Right to Restriction: You may request restricted processing where the accuracy or legality is contested.
– Right to Data Portability: You may request transmission of your data to another controller in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided in Section 13.

6. Security Measures

We maintain appropriate technical and organizational safeguards to ensure data security, including:

– Encryption of data in transit and at rest
– Role-based access controls and user authentication systems
– Routine backups and data recovery procedures
– Mandatory privacy and data handling training for staff and contractors
Despite our safeguards, no system is ever entirely secure. Therefore, we encourage users to take reasonable precautions, such as creating strong passwords and monitoring account activity.

7. International Transfers

If we transfer personal data to countries outside the European Economic Area (EEA) or other jurisdictions with differing data protection laws, we ensure appropriate safeguards are in place. These may include Standard Contractual Clauses (SCCs) approved by the European Commission or compliance mechanisms recognized under applicable data protection laws.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by applicable law. In general:

– Account Data: Retained for the duration of the user’s account plus a reasonable period for dispute resolution or audits.
– Communication Data: Retained for up to 24 months following the final contact.
– Transaction Data: Retained for up to 7 years for tax and contractual compliance.
– Preference Data: Retained until consent is withdrawn or after a defined period of inactivity.

9. Cookie Policy

Our website uses cookies and similar tracking technologies to improve user experience. These include:

– Essential Cookies: Required for basic site functionality, such as user login and cart management.
– Functional Cookies: Enhance user experience by remembering preferences and settings.
– Analytics Cookies: Help us understand website usage through tools like Google Analytics.
– Performance Cookies: Monitor website performance and usage trends.

10. Cookie Management and Compliance with GDPR & CCPA

Visitors to pi-bonding.com are presented with a cookie consent banner on first visit. You have the ability to accept or reject non-essential cookies. Additionally, you may manage or disable cookies through your browser settings at any time.

Residents of California and data subjects in the EEA are given additional cookie control options, in compliance with GDPR and CCPA requirements. Users can also opt-out of tracking and analytics cookies via our Cookie Settings link found in the footer of our website.

11. Special Protections for Children Under 13

We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected personal information from a minor without verified parental consent, we will take immediate steps to delete such information.

If you believe that a child under 13 may have provided data to us, please contact us at [email protected].

12. Policy Updates & User Notifications

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our data processing practices. When material changes occur, we will notify users via prominent notice on our website and/or by email. Continued use of our services following these changes constitutes your acknowledgment and acceptance of the updated Policy.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us at:

Email: [email protected]
Website: https://www.pi-bonding.com

We are committed to addressing all privacy-related inquiries promptly and transparently.

We affirm our compliance with all applicable data protection laws, including GDPR and CCPA, and pledge to treat your personal data with the utmost care and responsibility.